DosePaw
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Terms of Service

Last updated: February 20, 2026

1. Agreement to Terms

By accessing or using DosePaw ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you are at least 13 years old and have the legal capacity to enter into these Terms.

Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

DosePaw is a pet medication tracking application that provides the following features:

  • Medication dose scheduling and tracking
  • Vaccination record management
  • Medical event logging
  • Weight tracking
  • Pet profile management and notes
  • Push notification reminders for medication doses and vaccinations
  • Medication stock tracking and refill reminders
  • Public pet profile sharing via shareable links
  • Local-first data storage with optional cloud synchronization
  • Multi-language support (English and Spanish)
  • Health Insights: deterministic analysis of your recorded data including medication adherence rates, weight trends, vaccination status, and a composite Care Score
  • Pet Emergency Card: a shareable image and public web page containing critical pet information for emergency situations
  • Caretaker Mode: temporary shared access for pet sitters to view and mark medication doses
  • Calendar export (ICS) for medication schedules, vaccinations, and grooming
  • Data backup and restore functionality

The Service is provided as a progressive web application (PWA) accessible through web browsers and installable on compatible devices.

3. Not Medical or Veterinary Advice

THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL VETERINARY CARE. DOSEPAW DOES NOT PROVIDE MEDICAL OR VETERINARY ADVICE, DIAGNOSIS, PROGNOSIS, OR TREATMENT RECOMMENDATIONS OF ANY KIND. NO VETERINARIAN-CLIENT-PATIENT RELATIONSHIP (VCPR) IS CREATED BY YOUR USE OF THE SERVICE.

3.1 General Disclaimer

  • The Service is a personal organizational and informational tool only. It does not diagnose, treat, cure, mitigate, or prevent any animal disease, injury, or condition.
  • DosePaw does not verify, validate, review, or approve any data entered by users, including but not limited to medication names, dosages, frequencies, schedules, weight measurements, vaccination records, or allergy information.
  • You are solely responsible for the accuracy, completeness, and timeliness of all information you enter into the Service.
  • Always consult a licensed veterinarian for any questions regarding your pet's health, medications, treatment, nutrition, or any other aspect of animal care.
  • Never disregard, delay, or alter professional veterinary advice because of something you read, tracked, or were shown in the Service.
  • DosePaw assumes no responsibility whatsoever for any health outcomes, adverse events, injuries, or death of any animal related to or allegedly related to the use or misuse of the Service.

3.2 Health Insights & Care Score

The Health Insights feature, including the Care Score, adherence rates, weight trend analysis, and vaccination status indicators, is provided for informational and educational purposes only. You acknowledge and agree that:

  • The Care Score is a measure of caregiver behavior consistency (such as logging doses, recording weight, and keeping vaccination records up to date). It is NOT an assessment, evaluation, or indicator of your pet's health status, prognosis, or wellbeing.
  • Adherence rates, weight trends, and other computed metrics are mathematical calculations based solely on data you entered. They do not account for clinical context, individual animal physiology, breed-specific considerations, concurrent conditions, or any other factor that a licensed veterinarian would consider.
  • Tips, suggestions, and recommendations generated by the Insights feature (such as "consider discussing with your vet" or "schedule an appointment") are general informational prompts, not clinical recommendations. They are not tailored to your pet's specific medical situation.
  • A high Care Score does not guarantee that your pet is healthy. A low Care Score does not indicate that your pet is unhealthy. No score, metric, or insight generated by the Service should be interpreted as a medical assessment.
  • The absence of a warning or alert does not mean there is no health concern. The Service can only analyze data you have entered and cannot detect conditions, symptoms, or emergencies that are not reflected in your records.
  • You should not make any decisions about your pet's medication, treatment, diet, or care based solely on information provided by the Health Insights feature without first consulting a licensed veterinarian.

3.3 Emergency Card

The Pet Emergency Card feature generates a shareable image and a publicly accessible web page containing your pet's information. You acknowledge and agree that:

  • The Emergency Card displays information that you entered. DosePaw does not verify the accuracy, completeness, or currency of this information.
  • Emergency Card information may be outdated, incomplete, or inaccurate if you have not updated your pet's records. You are solely responsible for keeping the information current.
  • The Emergency Card is for informational purposes only and is not intended to replace proper veterinary triage, diagnosis, or emergency treatment protocols.
  • Any person or veterinary professional who accesses or acts upon information in the Emergency Card does so at their own discretion and risk. DosePaw is not liable for any actions taken or not taken based on Emergency Card information.
  • By generating and sharing an Emergency Card, you consent to making the included information (pet name, species, breed, weight, allergies, medications, microchip number, veterinarian contact, and owner contact) publicly accessible to anyone with the link or image.

3.4 Assumption of Risk

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO THE HEALTH INSIGHTS, CARE SCORE, EMERGENCY CARD, MEDICATION TRACKING, AND NOTIFICATION FEATURES, IS AT YOUR SOLE RISK. YOU ASSUME FULL RESPONSIBILITY FOR ALL DECISIONS REGARDING YOUR PET'S HEALTH AND CARE, REGARDLESS OF ANY INFORMATION PROVIDED BY OR THROUGH THE SERVICE.

4. Account Registration & Security

To access certain features, you must create an account using a valid email address or a third-party authentication provider (e.g., Google). You agree to:

  • Provide accurate and complete registration information
  • Maintain the security and confidentiality of your account credentials
  • Immediately notify us of any unauthorized access to your account
  • Accept full responsibility for all activity that occurs under your account

DosePaw is not liable for any loss or damage arising from your failure to maintain the security of your account.

5. User Content & Data

You retain ownership of all data and content you submit to the Service ("User Content"), including pet profiles, medication records, notes, photos, and health logs.

By using the Service, you grant DosePaw a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and transmit your User Content solely for the purpose of providing and improving the Service.

You are solely responsible for your User Content and represent that you have the right to submit it.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to other users' accounts or data
  • Interfere with, disrupt, or overload the Service or its infrastructure
  • Use automated tools, bots, scrapers, or crawlers to access the Service
  • Upload malicious code, viruses, or harmful content
  • Impersonate another person or entity
  • Use the Service to harass, abuse, or harm others
  • Reverse engineer, decompile, or disassemble any part of the Service

Violation of these terms may result in immediate termination of your account without notice.

7. Service "As Is" / "As Available"

The Service is provided on an "as is" and "as available" basis. Without limiting the generality of the foregoing:

  • Data synchronization between your device and the cloud may fail, be delayed, or result in data conflicts
  • Push notifications and reminders may not be delivered, may be delayed, or may fail entirely
  • Offline functionality depends on your device's browser capabilities and available storage
  • Local data stored on your device may be lost due to browser cache clearing, storage eviction, device failure, or other causes beyond our control
  • The Service may experience downtime, errors, or interruptions at any time
  • Features may not work identically across all browsers, devices, or operating systems

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOSEPAW AND ITS OPERATORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITATION, WE MAKE NO WARRANTY OR REPRESENTATION THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) THE QUALITY OF THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DOSEPAW, ITS OPERATORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF DATA, LOSS OF PROFITS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PERSONAL INJURY, PROPERTY DAMAGE, OR PET HARM OR DEATH, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE GREATER OF: (A) TEN UNITED STATES DOLLARS (USD $10.00); OR (B) THE TOTAL AMOUNT PAID BY YOU TO DOSEPAW IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Data, Storage & Sync

DosePaw uses a local-first architecture. Your data is primarily stored on your device using browser-based storage (IndexedDB) and optionally synchronized to cloud servers.

  • Local data loss: Data stored locally on your device may be lost at any time due to browser cache clearing, storage quota eviction, device reset, browser updates, or other causes. DosePaw is not responsible for local data loss.
  • Cloud synchronization: Cloud sync is provided through third-party infrastructure and may fail, be delayed, or become unavailable. We do not guarantee that sync will occur in real-time or at all.
  • No backup guarantee: DosePaw does not provide data backup services. You are solely responsible for maintaining copies of any important data.
  • Data deletion: Upon account termination (whether by you or by us), your cloud-stored data may be permanently deleted without the ability to recover it.

11. Push Notifications & Reminders

The Service offers optional push notification reminders for medication doses, vaccination schedules, and stock refills. By enabling notifications, you acknowledge and agree that:

  • Notifications may be delayed, lost, or never delivered due to network conditions, device settings, operating system restrictions, push service outages, or other factors beyond our control
  • Notification sound and vibration behavior is controlled by your device's operating system and cannot be programmatically controlled by the Service
  • You must NOT rely exclusively on DosePaw reminders for critical medication schedules. Always maintain alternative reminder methods for essential medications
  • DosePaw is not responsible for any consequences arising from missed, delayed, or undelivered notifications, including missed medication doses

12. Pet Sharing

The Service allows you to share pet profiles publicly via shareable links. When you enable sharing:

  • Your pet's information (name, species, breed, medications, vaccinations, health events, and optionally notes) becomes accessible to anyone with the link
  • You are solely responsible for the content you make publicly available
  • DosePaw is not responsible for how third parties use information you choose to share
  • You can disable sharing at any time, but cached or previously accessed data may still exist on third-party devices or services

13. Third-Party Services

The Service relies on third-party infrastructure and services, including but not limited to:

  • Supabase — database, authentication, and cloud storage
  • Vercel — application hosting and delivery
  • Firebase Cloud Messaging (FCM), Mozilla Push Service, Apple Push Notification Service — push notification delivery
  • Google OAuth — third-party authentication

DosePaw is not responsible for the availability, reliability, security, or privacy practices of these third-party services. Service outages or changes by third-party providers may affect the functionality of DosePaw without prior notice.

14. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and shall remain the exclusive property of DosePaw and its operators. The Service is protected by copyright, trademark, and other intellectual property laws.

User Content remains the property of the user who submitted it, subject to the limited license granted in Section 5.

15. Subscription & Payments

DosePaw may offer free and paid subscription plans. If you purchase a paid subscription:

  • No refunds: All payments are final and non-refundable, except where required by applicable law
  • Price changes: We reserve the right to change subscription prices at any time. Price changes will take effect at the start of the next billing cycle
  • Feature changes: Features included in any plan may be modified, reduced, or removed at any time without entitlement to a refund
  • Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period
  • Free tier: The free tier may be modified, limited, or discontinued at any time

16. Service Modification & Termination

We reserve the right to, at any time and without prior notice:

  • Modify, suspend, or discontinue the Service (or any part thereof) temporarily or permanently
  • Terminate or suspend your account and access for any reason, including violation of these Terms
  • Delete any content or data associated with your account upon termination
  • Change, limit, or remove features from any subscription plan

DosePaw shall not be liable to you or any third party for any modification, suspension, discontinuation, or termination of the Service. No refunds will be issued in connection with any termination or discontinuation.

17. Indemnification

You agree to defend, indemnify, and hold harmless DosePaw, its operators, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your User Content
  • Your violation of any rights of a third party
  • Any harm to your pet(s) allegedly related to the use of the Service

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Service. The "Last updated" date at the top of these Terms will be revised accordingly.

Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in the State of Delaware. You consent to the personal jurisdiction of such courts.

CLASS ACTION WAIVER: YOU AGREE THAT ANY DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with any applicable privacy policy and other legal notices published on the Service, constitute the entire agreement between you and DosePaw regarding your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

22. Contact

If you have any questions about these Terms of Service, please contact us at:

contact@dosepaw.com